Returns are accepted for credit only. Returns must be made within three weeks
of purchase. Jewelry must be unworn. Custom work is non-returnable.
You must call first for an RA number before mailing your return.
We suggest you send your package insured and traceable as we cannot be responsible
for items lost or damaged in the mail. Be sure the pack the jewelry in a box and well
cushioned to avoid damage.
If your jewelry breaks because of a construction flaw, we will fix or replace the item for free.
We want you to be happily wearing your alf metals purchase, so we’ll gladly work with you
for most sizing of pieces, or to find a piece you’d prefer.